Home Finance How to Open, Withdraw, Transfer Money on Ecobank Xpress Account

How to Open, Withdraw, Transfer Money on Ecobank Xpress Account [2024]

image via ecobank facebook

What is an Ecobank Xpress Account?

Ecobank Xpress account is one of the safest methods of transporting money for both corporate and personal transactions to use cashless payment systems.


As a result, one of the greatest mobile accounts for the mobile generation is the Ecobank Xpress account, which is available for both Android and iOS devices. This post will walk you through the process of opening and getting your Account.




ecobank xpress account

Despite the fact that numerous financial institutions provide mobile banking services to their consumers, the simplicity with which Ecobank Ghana Xpress Cash may be used is remarkable.


Ecobank Xpress Cash stands apart from the competition because of the high-quality services it provides to its consumers.





What Can You Do With an Ecobank Xpress Account?

Ecobank Xpress Account is a mobile banking service provided by Ecobank, and the benefits enjoyed by customers who have an Xpress account in Ghana



  • An easy withdrawal process without having to stand in long lines at the bank


  • Purchasing mobile airtime or credit


  • Paying your bills


  • Purchasing travel tickets




open ecobank xpress account
Ecobank xpress account




Ecobank Xpress Account: How Does It Work?

Customers who have an Xpress account may conduct interpersonal transactions with one another.


For example, the account creates a withdrawal e-token that may be shared with other persons in order to make money from an Ecobank ATM or Cashless Payment Point near them.




Do I need Ecobank Account to Open Xpress Account?

This account type is available to both Ecobank Ghana account holders and those who do not have an Ecobank account at this time.


The only thing you need to do is download the Ecobank Mobile App and open an Ecobank Xpress account, which you can do without visiting any of the nearby branch locations.


How to Open Ecobank Xpress  Account


How to deposit money in Ecobank Xpress Account

Funding your account is not possible at Ecobank branches; instead, you can only fund your Xpress account by electronic money transfers or by making a cash deposit at an Xpress Point. Ecobank offices do not accept cash deposits.





Xpress Account Withdrawal Requirements

The following are the essentials that must be provided in order to be able to withdraw money from an Ecobank Xpress account


  • Smartphone with an active Internet


  • Smartphone with active Internet connectivity



  • Active Ecobank Xpress account





How To Make A Withdrawal From Your Ecobank Xpress Account

You must follow the precise instructions outlined below in order to withdraw money from your Ecobank Express account.





how to withdraw from ecobank Xpress account

  • Step #1: Open the Ecobank Mobile App on your smartphone and log in


  • Step #2: You’ll be provided with six (6) essential transaction buttons when you first open the Ecobank Mobile App.


  • Step #3: Select the Xpress Cash button from among the Six (6) transaction choices that appear on the screen.


  • Step #4: Select either an Xpress Agent Point or an ATM as your point of withdrawal on the new screen.


  • Step #5: You will get a notification on your screen stating that you do not have an active e-token.


  • Step #6: Click on the Generate e-token button to get started.


  • Step #7: Enter the amount you want to withdraw, which may be anything between GHS 20 and GHS 5,000.


  • Step #8: Select the purpose for which the withdrawal request money is to be used.


  • Step #9: Press the Save button to save your work.


  • Step #10: On the next page, you will get a confirmation message that includes your eight-digit e-token as well as the amount of the withdrawal request.


  • Step #11: After that, click on the Done button.


  • A further confirmation SMS will be issued to you confirming that the amount of the withdrawal request has been withdrawn from your account.


  • Take note of your e-token identification number.


  • Locate the closest Ecobank ATM or Xpress Agent Point, depending on your preferred method of withdrawal from the bank.




At Ecobank ATM

  • Locate and depress the Xpress cash button on your keyboard.
  • Enter your eight-digit e-token in the appropriate field and click on the continue button.
  • Press the Enter button after entering the anticipated amount to be taken from the ATM. Your cash will be withdrawn from the ATM.





 At the Xpress Agent Point

  • Inform the customer service representative at the bank that you want to make an Xpress cash withdrawal.
  • Inform the Xpress agent of your generated e-token.

You will get your money when your withdrawal has been processed by the agency.




how to send money to Ecobank Xpress account

According to Ecobank’s official page, this is what you need to do;


  • Open the Ecobank mobile app, then choose Xpress Cash.
  • Select an Ecobank ATM or an Xpress agent point as the location where the receiver will pick up the cash.
  • To produce the 8-digit number or e-token, follow the steps.
  • Enter the desired amount and choose the account from which to deduct it.
  • Review your transaction, explain why it occurred, and note the reasonable 1% fee. Then, if you’re satisfied, produce the e-token.
  • The e-token will be generated shortly after, and you may view it along with directions for cash withdrawal.
  • If you are transmitting to another person, choose them from your phone’s Contacts list and send them the e-token over SMS, Whatsapp, or email. Alternatively, you may keep it for yourself.
  • You will be informed of the transaction through SMS or email.



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Source: fifty7tech.com

What is the Ecobank Xpress account limit?

For starters, your limit is between GHS 20 and GHS 5,000




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