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Facebook Guide 101: How to Email Facebook Support in 2023?

How to Email Facebook Support

It can be difficult to get the support you require from a large organization like Facebook.



We’ve compiled a comprehensive list of all the ways you can contact, email, or chat with someone on Facebook or Meta to save you time and frustration!




Whether you’re a personal user, business account holder, advertiser, creator, or member of the press, continue reading to learn how to communicate with someone on Facebook.



This post is an ongoing work in progress, that seems to serve as an update to users of Facebook upon trying to contact Facebook.

 

how to contact Facebook support



If you are absolutely stuck and cannot contact Facebook customer support, then the updates at the bottom of the post are the best place to start since they have some of the more unconventional ways to contact Facebook.


Don’t bother trying to call Facebook.



If you dial either of the Palo Alto-area phone numbers for the social media mega platform, (those are 650-543-4800 and 650-308-7300, for the record), you’ll get a recording.


It will talk you through a series of menus, with each option directing you to send an email to an appropriate account.



These include [email protected] for media inquiries and [email protected] for law enforcement concerns.




There are different Facebook email addresses you can use to get help with different problems.


These email addresses are some of the more popular ones.


Keep in mind that none of these are customer care addresses; if you require assistance, please utilize Facebook’s direct contact forms.



• To report a scam or phishing attempt that mentions or implicates Facebook, forward the message to [email protected].

• If your account was disabled and you’ve already tried to recover it, try writing to [email protected].

• If you’ve appealed Facebook’s decision to disable your account and need to send Facebook more information (such as an ID or other document), send it to [email protected].

• If you are with law enforcement, write to [email protected].

• For press and media inquiries, write [email protected].

• While contacting Mark Zuckerberg by email is likely not going to get you a response, his known email addresses are [email protected] or [email protected].




See also  [QUICK GUIDE] How To Email Facebook Support For HELP?

How to contact Facebook customer support




You must log into your account before you can contact Facebook.



Look up to the top right corner of the desktop website.



Click the downward-pointing arrow there, and then choose “Help & support” from the dropdown menu.



Choose “Help Center,” “Support Inbox,” or “Report an issue” from there.




When you select “Report a problem,” a new menu with the clickable options “Help us improve the new Facebook” and “Something went wrong” will appear.


Choose “Help us improve the new Facebook” to offer a recommendation regarding a broken feature.



Alternatively, you can select “Something went wrong” to fill out a brief form describing your complaint if you’ve had a problem with the website.



Facebook is difficult to use for more basic customer care issues, though.

How to ask the Facebook Help Community a question

Image via Boostlikes



You must log into your account before you can contact Facebook.



Look up to the top right corner of the desktop website.




Click the downward-pointing arrow there, and then choose “Help & support” from the dropdown menu.



Choose “Help Center,” “Support Inbox,” or “Report an issue” from there.



When you select “Report a problem,” a new menu with the clickable options “Help us improve the new Facebook” and “Something went wrong” will appear.

If you have a suggestion to make about a dysfunctional feature, select “Help us improve the new Facebook.”



Or, if you’ve encountered an issue with the site, choose “Something went wrong” to fill out a short form outlining your complaint.



But for more general customer service inquiries, Facebook is rather inscrutable.



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How to contact Facebook via other social media platforms



Reaching out to Facebook via another social media network or mentioning them there is another approach to make an effort to connect.



You can use the @Facebook Twitter account in a Tweet you post or send a direct message to Facebook via Twitter.



They will probably see it if it gains enough traction.


However, unless your post receives a lot of likes, you’re probably better off using the Facebook Help Center.



You can also contact

 

Get an answer from Facebook



Getting a real answer to your questions requires taking different paths :

 

1. Use Facebook official pages: they will sometimes be able to answer or show you the right process to find a solution

 

2. Use specific forms for your requests and questions: you’ll find them after this paragraph

 

3. If you don’t get any answer, write a letter with the support of a lawyer: addresses are at the end of this guide

See also  Facebook Guide 101: How to add Admin to Facebook Page in 2023

 

4. Finally, for serious problems (harassment, violence…), don’t wait for an answer from Facebook. Go directly to the police.

 

Can you email a Facebook Email?

Sending an email to (almost any) Facebook user is pretty straightforward. – in which case the email is going to be <ID>@ facebook.com (for the example above it’s [email protected]). You simply send it to the @facebook address and it’s forwarded to the email address that is registered with the account.

Does Facebook still have live chat support?

Yes
To access the Facebook Live Chat feature, go to the official help page or click on the link below the chat button.

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Source: fifty7tech.com

 

Kwesi Afful
Kwesi Affulhttp://fifty7tech.com
Jefferson Paa Kwesi Afful, known professionally as Kwesi Afful, is a Ghanaian celebrity / Tech blogger, freelance journalist and an inspirational writer. He holds a degree in B.A Communication Studies from the Ghana Institute of Journalism. Kwesi Afful is the 2019 C-Base Awards Blogger of the year.

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